IT Support Engineer – London – 1st Line

Job role insights

Offered Salary

£20-£25K PER ANNUM + BENEFITS

Hiring Location

London

Job Category

Support Engineer

Applicants must be eligible to work in the specified location – London, ASAP.
IT Support Engineer is required by a private members club based in Mayfair London. They are looking for an IT Support Engineer to provide 1st Line support to clients and members.

THIS ROLE WILL BE BASED 3 DAYS IN MAYFAIR AND 2 DAYS IN THE City

Job Role Requirements:

  • Keeping the service desk updated with changes including new systems being introduced
  • Ability to take part in requirement gathering (high level)
  • Ability to escalate to the internal team
  • Working alongside the service desk when required
  • Managing his/her time onsite
  • Ability to update and document changes
  • Update end users frequently
  • Extrovert personality
  • Face of IT – Identify key components and applications to ensure the client is operationally working
  • Excellent communicator at all levels
  • Being part of the project team when required
  • Identifying support work and project (out of scope/chargeable work)
  • Ability to escalate to 3rd parties when required
  • Manage day to day tasks from setting up AV systems to plugging in phones
  • Ownership of onsite checks (Daily checks will be supplied)

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Strike IT

Strike IT Recruitment Services is a consultancy that hires permanent and contract candidates across different industries and sectors.

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